Privacy Policy

Information We Collect

We collect information you provide directly to us, such as when you create an account, place an order, or contact us. This may include your name, email address, phone number, shipping address, and payment information. We also collect information automatically when you interact with our website, such as your IP address, browser type, and browsing activity.

How We Use Your Information

We use your information to process orders, provide customer support, personalize your experience, and communicate with you about our products and promotions. We may also use your information for internal purposes, such as data analysis and improving our services.

Information Sharing and Disclosure

We may share your information with third-party service providers who assist us with various functions, such as payment processing, shipping, and marketing. We may also disclose your information if required by law or to protect our rights and interests.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Security

We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Your Rights

You have the right to access, correct, or delete your personal information. You may also have the right to object to or restrict certain processing of your information. Please contact us to exercise these rights.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on our website or through other means.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at: Bolo Pet Customer Support support@hfbolopet.com Qiancheng Building, Zhueque Street, Yandun Sub-district, Binhu New District, Hefei City, Anhui Province